The Neuro-Vision Therapy Institute (NVTI) team offers telehealth for new and existing patients. That means instead of visiting our office, we can offer you high quality care from the comfort of your home. We exclusively use a HIPAA compliant telemedicine platform to protect your privacy and make you feel comfortable during your appointment.
While telehealth may be new to you, we will help you through every step of the way. We are actively treating many patients across different age ranges, most who have never used telehealth before NVTI.
How will I meet with my doctor?
Prior to your appointment you will be emailed a link to join the video meeting. The first time a patient uses the telehealth platform, they will be prompted to download an application for their computer or smartphone. We recommend you start this process roughly five (5) minutes before your first time appointment using telehealth.
How do new patients get started?
The first step for every new patient is to Schedule an Onboarding Call. We offer a complimentary 20-minute Onboarding Consultation to guide you through your NVTI journey, assessing your needs with our expert team. This personalized call allows us to learn about your history, symptoms, prior diagnoses, and treatment goals, ensuring we’re the right fit to help you. It’s also your opportunity to ask questions about our thorough Neuro-Vision Evaluations, treatment options, and logistics like cost— all with no commitment to proceed.
Our team is skilled at navigating conversations about complex symptoms. While a diagnosis cannot be made over the phone, our objective is to identify signs and symptoms of the complex conditions we treat. If we’re unsure we can assist, we’ll consult our doctors and, if necessary, schedule a pre-evaluation call with one of them. This ensures you’re matched with the care you need.
Schedule an Onboarding Call Now
Is treatment as effective through telehealth?
The quality of treatment through telehealth is dependent on the knowledge and experience of the doctor and therapists. One in four patients at the Neuro-Vision Therapy Institute are successfully getting care via telehealth, graduating with comparable speed and results vs. those patients with care in-office. Our doctors have so much experience with telehealth treatment that they have consulted other doctors and offered trainings on how to integrate telehealth into their practices.
What are the technology requirements for telehealth?
Telehealth sessions are possible through any electronic device that has a camera, preferably a laptop or computer with a webcam.
Will insurance cover a telemedicine appointment?
As a result of the COVID-19 pandemic, most insurance companies are covering telehealth visits. If you plan on submitting invoices to insurance, we recommend you confirm individual coverage prior to your appointment.
Please note that NVTI is an out-of-network clinic and does not participate directly with any insurance companies. We assist patients with submitting their invoices and receipts to their medical insurance for possible reimbursement to the patient. Please keep in mind that just because your insurance company does not cover vision therapy or the process is difficult, this does not impact the need for treatment of these significant vision conditions.